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Posted February 27, 2026

Kyra Health delivers scalable ICHRA rollouts by matching plans to real medical and Rx history and owning member support, helping employers cut HR tickets and giving brokers leverage to win renewals.

Transcript:

What is Kyra Health?

I've spoken with hundreds of brokers and benefit leaders about ICHRA. Everyone knows it can save money. That's never been the problem. The real issue is what happens after the proposal, carrier fragmentation, wrong plan selections, HR ticket overload. Suddenly, HR and the broker are doing operational work they were never staffed for. That's where ICHRA adoption slows down. Kyra's the AI-native ICHRA platform built to make ICHRA feel as smooth as the traditional group plan, from the first quote through year-round member support.

How is Kyra Health different?

Enrollment isn't the hard part. Operational continuity is. Here's what we do differently. First, we eliminate questionnaires. We automatically pull the medical and prescription history that actually matters, so employees don't have to guess about doctors, medications, or coverage they don't fully understand. That means fewer wrong plan surprises in January. Second, we don't give people a generic shopping experience. We deliver a benefit package based on their real needs, and we explain why it was chosen in plain language. Members understand what they're getting and why. Third, we don't disappear after open enrollment. Benefits are complicated. ID cards get lost. Claims get denied. Members have questions about how to actually use their coverage. Our AI resolves routine issues instantly, and licensed specialists step in when it's complex. That means a better member experience and real operational leverage for the broker. Just to make this tangible, in most ICHRA implementations when something goes wrong, it lands on HR or the broker. We built Kyra so that it doesn't. The system surfaces the issue, resolves what it can automatically, and escalates when human judgment's required. The employer doesn't have to coordinate carriers across states. The broker doesn't become a support desk. That's the difference between offering an ICHRA and being set up to scale it, and it's why our customers have an NPS score above 70. When the experience works, people feel it. ICHRA's has existed for years. What's new is the infrastructure that makes it seamless. That's what we build at Kyra and why we're different.

Who is a good fit for Kyra Health?

Kyra's a strong fit for brokers placing groups from 50 to 2,000 employees, especially multi-state employers facing tough renewals who are tired of carrier fragmentation and administrative burden. It's also a fit for brokers who want to unlock ICHRA without building their own operations team to support it. If you just need a lightweight reimbursement tool, we're probably not the best fit, but if you're quoting a group this quarter and looking for an end-to-end solution, send us the renewal you're working on. Within 48 hours, we can tell you whether ICHRA can outperform it and how we'll take on the operationally difficult parts so you can focus on growing your book.

Click here to email Lucas at Kyra Health

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500+ videos. No login required.

Getting asked for 30? Ask for their 3x3x3 Challenge.