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Customer service for complex health plans. Members can call / email with any benefits question. Help finding care, medical bill issues, claims questions, etc. Plus we send monthly education to all.
Transcript:
What is BenEngage?
You know how members on complex, non-traditional health plans get confused sometimes? Like, "How do I use my reference-based pricing plan?" Or, "Why did I get this medical bill?" Or, "Where can I get my prescriptions filled?" Well, BenEngage provides member support for those complex health plans. Our services are typically purchased by benefits advisors or othe...
Posted October 23, 2024