Flores & Associates - 3x3x3 Challenge With Arturo Serrano

Flores & Associates provides in-house administration for benefits, COBRA, and leave programs, helping employers stay compliant while delivering responsive service and seamless integrations.

Transcript:

What is Flores & Associates?

Flores is a national third party administrator. We deliver benefits, leave, and compliance solutions that make life easier for HR teams and their employees. We believe great service starts with great people. That's why we built and support teams who are truly dedicated to the success of our clients and brokers. We pair that with a culture of growth and innovation and a commitment to providing the best technology, ensuring a better benefits experience for everyone. For more than 30 years, we've proudly helped clients deliver benefits that are compliant, connected and complete.

How is Flores & Associates different?

Our service offerings include FSAs, HSAs, HRAs, the full suite of employee benefits, including direct bill and leave administration. The key here is that everything is administered in-house. What really sets us apart is this unique service model. At every point of engagement, from discovery to implementation to ongoing account management, clients and consultants have a single point of contact to rely on. You get a name, a face and a real expert that knows your plan. We take a consultative approach, customizing each client's plan design to meet their specific goals. Our technology platform delivers a best in class experience for both employers and employees, and we're built for integration. We already support over 100 integration partners, and we will work with any solution a client is using. One service that I'd really like to highlight is the Flores Leave Solution. It's a white glove leave administration solution developed by HR professionals for HR professionals. It gives employees and the HR team a single point of contact. With this approach, Flores truly becomes an extension of the client's HR team.

Who is a good fit for Flores & Associates?

Our best partners are brokers and consultants who want to deliver a better benefits experience to reduce friction for HR teams and create operational efficiencies across the board. Additionally, we work with employers of all sizes, so whether a client is looking for a more responsive TPA, they need help managing COBRA, or they're just in search for a unique white glove solution to administer FMLA, we're ready to jump in. We take great pride in being the behind the scenes engine that keeps clients and broker strategies running smoothly. If anyone out there has trouble getting in touch with their current TPA, they're in need of a consultant to figure out the best way of doing things, we recommend they connect with Flores so we can help them explore how we can support them and help grow their business.

Duration: 02:48

Posted: Monday, April 14, 2025

Video tags: Benefits Administration and HR Tech